Christian Book Store

Privacy Policy

Mission Statement

Our mission is the CROSS which is LOVE.

C-Christ; R-repentance; O-others; S-selfless; S-serving

As Christians, it is our duty to love God and love others. In loving God, we accept that Jesus Christ died on Calvary’s Cross for our sins, that we might have abundant life in Him. And in loving others we exercise the love of Christ by serving one another, spreading the good news of Christ, and reaching the lost at any cost for the glory of God.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Crossroad Christian Bookstore or its content suppliers and protected by United States and international copyright laws. The compilation of all content, software, and all software suppliers used on this site is the exclusive property of Crossroad Christian Bookstore and protected by United States and International copyright laws.

 

License and Access

Crossroad Christian Bookstore grants you limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Crossroad Christian Bookstore. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for nay commercial purpose without express written consent of Crossroad Christian Bookstore. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Crossroad Christian Bookstore and our affiliates without express written consent. You may not use any meta tags or any “hidden text” utilizing Crossroad Christian Bookstore name or trademarks without the express written consent of Crossroad Christian Bookstore. Any unauthorized use terminates the permission or license granted by Crossroad Christian Bookstore. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Crossroad Christian Bookstore so long as the link does not portray Crossroad Christian Bookstore, its affiliates, or their products, or services in a  false, misleading, derogatory, or otherwise offensive manner. You may not use any Crossroad Christian Bookstore logo or other proprietary graphic or trademark as a part of the link without express written permission.

 

Use of Personal Information

We use the Personal Information collected for one or more of the following business purposes: process, track, and fulfill your order; communicate with you regarding your order; create a gift certificate; respond to a request for information; send you catalogs or promotional information send you newsletters, customer alerts, and email; communicate with you regarding products you have purchased; improve our websites; enhance our customer service; track customer preferences; improve and enhance our product selection; to protect the rights, property, and safety of us, our customers and to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

We do not sell or disclose personal information to third parties. We share and provide personal information for a business purpose such as: credit card process, online payments, postal and delivery service, and fraud protection services.

 

Disputes

Crossroad Christian Bookstore ensures in working hard in making things right with each customer. On occasion, a third party may be necessary to help us resolve our disputes. Any disputes relating in any way to your visit at crossroadchrisrtianbookstore.com or to products you purchase shall be submitted to confidential arbitration in New York except that, to the extent you have in any manner violated or threatened to violated Crossroad Christian Bookstore’ intellectual property rights, Crossroad Christian Bookstore may seek injunctive or other appropriate relief in any state or federal court in the state of NY and you consent to exclusive jurisdiction and venue in such courts.

You agree with Crossroad Christian Bookstore to any claim between us involves commerce under, and is governed exclusively by, the Federal Arbitration Act (FAA) and federal law, and not by any state or local laws, or the laws of other countries, concerning or purporting to place limits on the availability or scope of arbitration or in any way imposing requirements beyond or inconsistent with those set forth in the FAA.

Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

 

Policies, Modifications, and Severability

Our policies govern your visit to crossroadchristianbookstore.com. We reserve the right to make changes to our site, policies, and these conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

Your Account

When you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Crossroad Christian Bookstore does sell products for children, but sell them to adults, who can purchase with a credit card. If you are under the age of 18, you may use Crossroad Christian Bookstore only with involvement of a parent or guardian. Crossroad Christian Bookstore and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Shipping and Returns

If you’re not satisfied with your purchase, you may return it for an exchange or refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days. All returned items must be in their original condition, unused, unmarked, new and unopened; shrink-wrapped products, slipcase, complete sets must be unopened. Shipping fees are not refunded.

Items sold as a prepackaged bundle or kit including toys and games must be returned with all components in unused, unmarked, and resalable condition.

Personalized item may not be refunded or returned for replacement unless the item is defective.

Unopened CDs, DVDs, computer software, and or other media may be returned for refund. If opened, and there is a defect, we can accept only for a replacement of the same item.

Please understand that if your return is not in compliance with the above stated, your item is subjected to non-acceptance.

 

If you received a damaged/defective or incorrectly shipped item, we will be happy to replace the item for you in a timely manner. Please email us at customer.help@crossroadbook.com (in subject line, list your order number and state whether damage/defective or incorrect item), or you can call 866-699-0811 for immediate resolve.

Mail Your Return with original packing slip to:

Crossroad Christian Bookstore
Attention: Returns Department
P.O. Box 365
New York, NY 10101

  • The packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.
    Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.

Please note, upon returning items:

Do not send your package by UPS or FedEx, because this is a Post Office Box.

Allow 1-3 weeks for the return to be received and processed. A notification will be sent to the email you provided once we receive your return or exchange.

Customer Relation/Contact Us:

Crossroad Christian Bookstore Customer Relation: 866-699-0811

Having trouble placing an order or desire immediate assistance, please email us: customer.help@crossroadbook.com

Send us a message anytime to inquiries@crossroadbook.com

Our Prayer Board

If you are desiring prayer in any area of life, please email your prayer request and we will stand with you and pray for you. The bible says, “the prayer of faith shall save the sick…”. Whether sick in body, soul, mind or spirit – whatever and however simple or difficult – we are here for you.

  Send your Prayer Request to: praywithme@crossroadbook.com

May the Lord bless you and keep you, may His face shine upon you, and give you peace.

Thank you for choosing Crossroad Christian Bookstore.

Please Come Again!